Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (716) 656-7387.
- What are the Hospital hours?
Our hospital is open Monday and Thursday from 8:00 am to 4:30 pm, Friday from 8:00 am to 1:00 pm, Saturday 8:00 am to noon, and Wednesday from 8:00 am to 7:00 pm. The clinic is closed on Tuesday and Sunday. On Wednesday and Thursday the phones are off until 8:30 am to allow time for surgical patient check-in.
- Do I need to have an appointment?
Yes, patients are seen by appointment.
- What forms of payment do you accept?
Cash, Credit, Care Credit
- Can I make payments?
Payment is required at the time of service unless Care Credit is being utilized. Apply for Care Credit prior to your appointment.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 4-6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. A pre-anesthetic blood screen is also required prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10-14 days following the surgery. Some surgeries will have sutures placed below the skin so there is no need for suture removal.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
No, we do not boarding for our clients but can suggest kennels within the area.